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The automotive aftersales knowledge platform

Turn experience into knowledge people can use.

Every day, the motor trade solves problems worth learning from. UnderTorque helps technicians keep what they discover and gives aftersales teams a better way to build trusted automotive understanding.

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Original technical illustration of a modern vehicle, connected to a diagnostic waveform and preserved workshop experience.
Engineering experienceKnowledge worth keeping
Created for the motor trade
Deliberate sharing by design
Understanding across aftersales
The problem we understand

Great work creates knowledge. Too often, it disappears.

A difficult fault solved. A valuable test discovered. A system finally understood.

It shouldn't take solving the same problem twice for that knowledge to become useful. But experience too often gets left in memory, messages or old job cards.

01

Keep the thinking, not just the outcome.

Give a diagnostic journey, supporting evidence and the eventual result a place to live.

02

Build trust before asking people to share.

A technician's personal workspace stays private by default. Contribution is a deliberate choice.

03

Make understanding useful beyond the workshop.

Reviewed knowledge can help advisors and other aftersales colleagues understand vehicles more clearly.

The products

One name. Two ways to put knowledge to work.

Built for different people doing different jobs—without blurring who owns, sees or reviews the knowledge.

Original diagnostic knowledge illustration featuring observations, test evidence and a waveform.Technician · Current product
UnderTorque Technician

Keep every hard-earned answer working for you.

Record diagnostic reports and practical tips, search your experience when the next challenge comes along, and choose when to share useful knowledge with people you trust.

Person-owned. Organisation-connected. Private by default.

Explore Technician
Original illustrated brake system and labelled connections showing how understanding develops.Advisor · Pilot / in development
UnderTorque Advisor

Build real understanding. Not scripts to repeat.

Help non-technical aftersales teams learn how vehicle systems, manufacturer details, maintenance and generic warranty principles fit together—through governed knowledge they can revisit.

Understand the vehicle. Know the limits. Find the knowledge again.

Discover Advisor
Connected by knowledge, not by unchecked access

Knowledge can move. Ownership doesn't have to.

Something learned in the workshop may be useful to an entire aftersales team. That doesn't mean every technician's private notes should become company property.

  • Technician records remain person-owned and private by default.
  • Organisation sharing is deliberate, with clear rights and boundaries.
  • Suitable Advisor learning goes through a separate, reviewed contribution route—not automatic publication.
How the platform connects
Original diagram showing individual professional experience, deliberate organisation contribution, and separately governed Advisor understanding.
Illustrative model. Organisation contribution and Advisor editorial review are explicit, distinct processes.
For organisations

Build an aftersales team that keeps learning.

Improve how valuable knowledge is preserved, contributed and understood across the workshop and front of house—with boundaries that respect the people who created it.

  • Preserve useful contributions without taking every private technician note.
  • Give non-technical staff a better foundation in vehicles and warranty concepts.
  • Connect authorised people to the right products through one account system.
UnderTorque for organisations

UnderTorque is an independent experimental project. This website presents the idea and invites feedback; it does not sell subscriptions.

Graphic explaining how a team's individual expertise and appropriately reviewed contributions remain distinct.
Organisation knowledge is created through authorised contribution, never simply through membership.
Trust is a feature, not a footnote

Respect the people behind the knowledge.

Useful knowledge needs evidence, clarity and confidence about who can see it.

“The people who share their experience should know exactly what they're sharing.”

  • Private first, with intentional sharing.
  • Knowledge framed by sources, applicability and review.
  • Separate account, Technician and Advisor responsibilities.
How UnderTorque approaches trust
Original technical shield artwork representing private knowledge, clear access boundaries and editorial review.
Visual principles; not a claim of external certification or independent security accreditation.
Let's start with a real aftersales problem

What could your team do with knowledge that doesn't get lost?

Whether you're a technician or leading a multi-site aftersales operation, we would like to understand the problem you're trying to solve.

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